Shipping & Delivery Policy
Last updated: 04.03.26
This Shipping & Delivery Policy explains how missalicecosmetics.ie processes, dispatches, and delivers orders within Ireland and Northern Ireland. It aligns with Irish consumer law and your Terms & Conditions.
1. Order Processing
- Orders are processed within 2–3 business days within Ireland, excluding weekends and public holidays.
- Delivery times are estimates and may vary during peak periods such as Black Friday, Christmas, or public holidays.
- Orders are not dispatched on weekends or public holidays.
2. Courier & Delivery
- We use trusted third-party courier services to deliver all orders.
- While we aim to ensure timely delivery, occasional courier delays may occur and are outside of our control.
- Once your order is dispatched, you will receive tracking details via email or SMS.
- Risk passes to the customer upon delivery.
3. Shipping Charges
- Shipping charges are calculated and displayed at checkout based on your delivery location (ROI / NI).
- Free delivery applies automatically at checkout once the qualifying spend threshold is reached.
- No customs charges apply to Northern Ireland customers.
4. Failed Deliveries
- If a delivery attempt is unsuccessful and the order is returned to us, you will be responsible for any additional redelivery costs before the order can be resent.
5. Northern Ireland Deliveries
- Deliveries are made to both the Republic of Ireland and Northern Ireland.
- Estimated delivery times may vary based on location and courier service.
- No customs duties are applied to Northern Ireland deliveries.
6. Customer Support
For any questions regarding shipping or delivery, please contact us at:
For all Customers : please email us at hello@missalicecosmetics.ie.
For Trade Clients: please email us at hello@nuacosmetics.ie.
This policy is consistent with our Terms & Conditions and ensures transparency regarding dispatch times, delivery obligations, shipping charges, and customer responsibilities.